Privacy Policy

Last Updated: October 2023

At Cleanflow Work Safety Store, we understand that professionals in construction, industrial work, facility management, and automotive industries value security and reliability in all aspects of their work—including how their personal information is handled. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website workwear-stores.com or make a purchase from us.

By using our website, you consent to the data practices described in this policy. We are committed to protecting your privacy with the same diligence we apply to providing quality safety equipment.

1. Information We Collect

Personal Information

When you interact with our site, we may collect the following types of personal information:

• Contact Information: Name, email address, phone number, shipping and billing addresses
• Payment Information: Credit card details (processed securely through PCI-compliant systems), PayPal account information
• Account Information: Username, password, purchase history, saved payment preferences
• Professional Information: Company name, industry, job role (when voluntarily provided)

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing activities:

• Device Information: IP address, browser type, operating system, device type
• Usage Data: Pages visited, time spent on pages, click patterns, referring website
• Location Data: General geographic location based on IP address (country/region level)

2. How We Use Your Information

We use the information we collect for the following business purposes:

• Order Processing: To process and fulfill your purchases, including payment processing and shipping
• Customer Service: To respond to your inquiries, provide support, and address issues
• Account Management: To create and maintain your customer account, including order history and preferences
• Website Improvement: To analyze site usage and enhance user experience
• Security: To protect against fraudulent transactions and unauthorized access
• Marketing: To send promotional communications (only with your consent where required by law)
• Legal Compliance: To comply with applicable laws, regulations, and legal processes

3. Data Sharing and Disclosure

We respect your privacy and do not sell your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: With trusted third parties who assist in website operation, payment processing, order fulfillment, and marketing services (all bound by confidentiality agreements)
• Payment Processors: With PCI-compliant payment processors like credit card companies and PayPal to complete transactions
• Shipping Partners: With shipping carriers to deliver your orders
• Legal Requirements: When required by law, subpoena, or other legal process, or to protect our rights, property, or safety
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets

4. International Data Transfers

As we serve customers globally (excluding certain Asian and remote regions), your personal information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

5. Data Storage and Security

We implement robust security measures to protect your personal information:

• Industry-Standard Encryption: All data transmissions are protected with SSL encryption technology
• Secure Storage: Sensitive payment information is not stored on our servers
• PCI Compliance: All payments are processed through PCI-compliant systems
• Access Controls: Strict access controls limit employee access to your personal information
• Fraud Prevention: Advanced monitoring systems protect against unauthorized transactions

While we implement these security measures, no method of transmission over the Internet or electronic storage is 100% secure. We continuously review and enhance our security practices to protect your data.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We regularly review our data retention practices to ensure we are not keeping personal data longer than necessary.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information under certain circumstances
• Restriction: Request restriction of processing of your personal information
• Portability: Request transfer of your personal information to another organization
• Objection: Object to processing of your personal information for direct marketing
• Withdraw Consent: Withdraw previously given consent at any time

To exercise any of these rights, please contact us using the information provided in the “Contact Us” section below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic:

• Essential Cookies: Required for basic site functionality, including secure checkout and account access
• Performance Cookies: Help us understand how visitors interact with our website
• Functionality Cookies: Remember your preferences and settings
• Targeting Cookies: Used to deliver relevant advertisements (with your consent where required)

You can control cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality.

9. Third-Party Websites

Our website may contain links to third-party websites. This Privacy Policy does not apply to those sites, and we encourage you to review their privacy policies before providing any personal information.

10. Children’s Privacy

Our website is not intended for children under 16, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to remove that information.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post the updated policy on our website with a revised “Last Updated” date. We encourage you to review this policy regularly.

12. Contact Us

We are committed to working with you to resolve any concerns about your privacy and our collection of your personal information.