Last Updated: October 2023
1. Introduction
Welcome to Cleanflow Work Safety Store. These Terms and Conditions govern your use of our website workwear-stores.com and all purchases made through our platform. By accessing our site and making purchases, you agree to be bound by these terms.
Cleanflow Work Safety Store specializes in providing high-quality safety equipment and tools for professionals in construction, industrial work, facility management, and automotive industries. Our commitment is to support your demanding work environment with reliable, professional-grade products.
2. User Obligations and Responsibilities
2.1 Account Registration
While not required for browsing, creating an account may be necessary for certain features. You are responsible for:
- Maintaining the confidentiality of your account credentials
- Providing accurate and complete registration information
- Updating your information to keep it current
- All activities that occur under your account
2.2 Prohibited Activities
Users may not:
- Use the website for any illegal purpose
- Attempt to gain unauthorized access to our systems
- Interfere with the website’s functionality
- Submit false or misleading information
- Use automated systems to extract data without permission
2.3 Age Restrictions
You must be at least 18 years old to make purchases on our website. By placing an order, you confirm that you meet this age requirement.
3. Products and Services Description
3.1 Product Categories
We specialize in professional safety equipment including:
- Safety Boots (6 Inch and 8 Inch)
- Air Tools and Automotive Equipment
- Chemical Metering Pumps
- Cleaning Supplies and Tools
- Flame Resistant Work Wear
- Electrical Supplies and Tools
- Dewatering Pumps and Drain Cleaners
- Commercial Water Filters and UV Parts
- Facility Equipment and Ergonomics
3.2 Product Information
We strive to provide accurate product descriptions, specifications, and pricing. However, we reserve the right to correct any errors and update product information as needed.
3.3 Availability
All products are subject to availability. We may limit quantities and discontinue products at our discretion.
4. Ordering and Payment Terms
4.1 Order Process
Ordering involves the following steps:
- Select products and add to cart
- Review cart and proceed to checkout
- Provide shipping and billing information
- Select payment method
- Review and confirm order
- Receive order confirmation
4.2 Payment Methods
We accept the following payment methods:
- Visa
- MasterCard
- JCB
- PayPal
4.3 Order Processing
All orders are processed within 1-2 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.
4.4 Pricing and Taxes
All prices are listed in US dollars. International customers may be subject to customs duties and taxes, which are the responsibility of the recipient.
5. Shipping and Delivery
5.1 Shipping Methods
We offer two shipping options:
- Standard Shipping: $12.95 via DHL or FedEx, delivered within 10-15 business days after shipment
- Free Shipping: Available for orders over $50 via EMS, delivered within 15-25 business days after shipment
5.2 Shipping Regions
We ship globally, excluding certain Asian and remote regions. Please contact us if you’re unsure about delivery to your location.
5.3 Delivery Responsibility
Risk of loss and title for items pass to you upon delivery to the carrier. We are not responsible for delays caused by customs, weather, or other factors beyond our control.
6. Returns and Exchanges
6.1 Return Timeframe
We accept returns and exchanges within 15 days from the date you receive your items.
6.2 Return Conditions
To be eligible for return or exchange:
- Items must be in original, unused condition
- All original packaging and tags must be intact
- Items must be in resalable condition
- Proof of purchase (order number) is required
6.3 Non-Returnable Items
For safety and hygiene reasons, the following cannot be returned or exchanged unless defective:
- Flame Resistant Work Wear (due to safety certification requirements)
- Chemical Metering Pumps (due to potential chemical contamination)
- Cleaning Supplies (chemical products for hygiene reasons)
- Opened or used safety equipment
- Custom ordered or special order items
6.4 Return Process
Follow these steps for returns:
- Contact customer service within 15 days of receipt
- Receive Return Authorization Number and instructions
- Package items securely in original packaging
- Ship to our Returns Department with authorization number
6.5 Refunds
Refund processing times:
- Credit Cards: 5-10 business days after return processing
- PayPal: 3-5 business days after return processing
Note: Original shipping charges are non-refundable, and return shipping costs are the customer’s responsibility.
7. Intellectual Property
7.1 Copyright
All content on this website, including text, graphics, logos, and images, is the property of Cleanflow Work Safety Store and protected by copyright laws.
7.2 Trademarks
Cleanflow Work Safety Store name, logo, and all related names, logos, product and service names are trademarks of our company.
7.3 Limited License
We grant you a limited license to access and make personal use of this website. This license does not include any resale or commercial use.
8. Liability Limitations
8.1 Product Use
Customers are responsible for proper use of safety equipment according to manufacturer instructions and applicable safety regulations.
8.2 Website Availability
We strive to maintain website availability but are not liable for temporary unavailability due to technical issues beyond our control.
8.3 Limitation of Liability
Cleanflow Work Safety Store shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our products or website.
8.4 Maximum Liability
Our maximum liability to you for any claim related to your use of our website or products shall not exceed the purchase price of the products in question.
9. Privacy and Data Protection
We respect your privacy and are committed to protecting your personal information. Our Privacy Policy, available on our website, explains how we collect, use, and protect your data.
10. Governing Law and Dispute Resolution
These Terms and Conditions are governed by the laws of the United States. Any disputes shall be resolved in the courts of Montgomery, US.
11. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. Continued use of the website constitutes acceptance of modified terms.
12. Contact Information
Cleanflow Work Safety Store
Email: [email protected]
Address: 5840 Eagle Circle, Montgomery, US 36116
Response Time: 1-2 business days
We’re committed to ensuring you have the reliable safety equipment you need for your professional work.
